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Accessibility Statement

This website is run by HFH Productions. We want as many people as possible to be able to use this website. For example, we have:

  • carefully considered all colours, contrast levels and fonts used

  • tried to make all page navigations as simple as possible

  • made the website text as simple as possible to understand 

  • included audio files throughout the website so that most copy can be listen to as well as read

  • enabled you to zoom in on all website text without losing any clarity

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

  • the text will not reflow in a single column when you change the size of the browser window

  • you cannot modify the line height or spacing of text

  • you cannot navigate the website using just a keyboard or speech recognition software

  • you cannot skip to the main content when using a screen reader

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

We’ll consider your request and get back to you as soon as we can.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact Hannah Farley-Hills at

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

HFH Productions is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.


Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

Some images do not have a text alternative, so people using a screen reader cannot access the information. This fails WCAG 2.1 success criterion 1.1.1 (non-text content).

We plan to add text alternatives for all images and the ability to use a screen reader with the website by December 2022. When we publish new content we’ll make sure our use of images and text meets accessibility standards.


Disproportionate burden

Navigation and accessing information

There’s no way to skip the repeated content in the page header (for example, a ‘skip to main content’ option).

It’s not always possible to change the device orientation from horizontal to vertical without making it more difficult to view the content.

Interactive tools

Some of our interactive forms are difficult to navigate using a keyboard. For example, because some form controls are missing a ‘label’ tag.

Our forms are built and hosted through third party software and ‘skinned’ to look like our website.

We’ve assessed the cost of fixing the issues with navigation and accessing information, and with interactive tools and transactions. We believe that doing so now would be a disproportionate burden within the meaning of the accessibility regulations. We will make another assessment when the website is updated, this will be in time for December 2022.

In the meantime, we have provided alternate audio versions of the key material from all interactive forms.


Preparation of this accessibility statement

This statement was prepared on 10/10/2021. It was last reviewed on 10/10/2021.

This website was last tested on 10/10/2021. The test was carried out by Hannah Farley-Hills of HFH Productions.

We plan to have a third party auditor test our website in full and generate a test report. This will be carried out and the report made available by December 2022.

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